Careers

If you wish to apply for any positions at The Burlington Hotel, please send your CV with a covering letter by email to nlawless@burlingtonhotel.ie

Reservations Agent - Variable Hours

Reservations Manager - Maternity Leave - Fixed Term Contract

Casual F & B Assistants

Accommodation Supervisor - Variable Hours Contract

Sales and Marketing Co-ordinator

Reservations Agent - Variable Hours

The Reservations Agent will report to the Director of Revenue and main duties will include:

Ensure all guests queries are handled professionally and efficiently
Liaise with the events team in relation to meeting/conference bookings
To be aware at all times of current sales targets and to be focused on achieving such targets
To ensure that we maximize rate and occupancy on a daily basis
To promote any special promotions in the hotel
To upsell at every opportunity
To aware of relevant competitor information and market changes
To work closely with the Front Office team and ensuring they have all back up prior to guest arrival
To compile reports as requested by the Director of Revenue
To assist the Director of Revenue in implementing and enforcing financial controls throughout the department

The Candidate

Previous hotel reservations experience (1-2 years)
Previous experience of Opera/Fidelio is essential
Excellent telephone manner
Target driven
Permission to work in Ireland on a full time basis

If you wish to apply for the above position at The Burlington Hotel, please send your CV with a covering letter by email to nlawless@burlingtonhotel.ie

Reservations Manager - Maternity Leave - Fixed Term Contract

The Burlington Hotel now wishes to recruit an experienced Reservations Manager for a maternity leave - fixed term contract.

Reporting to the General Manager and Director of Revenue the Reservations Manager will be responsible for ensuring the smooth and efficient operation of the Reservations Department.

Duties

The successful candidate will manage a team of four Reservations Agents
To maximise room revenue, occupancy percentage and rev par through efficient yield management
To update hotel availability
To be aware of relevant competitor information and market changes to initiate changes to our services / rates as appropriate
To be aware of rooms market around the area/city ensuring that we respond to all the variable factors
To update rates and rate bands on a day to day basis as is in line with the market place
To monitor internet sites ensuring that our rates and availability is in line with our competitors
To ensure that all allocations are inputted and released in accordance with the terms of the contract
To liaise with the Events department to ensure that hotel revenue is always maximised
To identify any regular customers
To ensure that FOHM/DM is aware of any VIP’s that are coming to stay
To attend meetings as required

The candidate

Must have previous experience as a Reservations Manager in a large 4 or 5* hotel
Excellent people management skills
Extensive knowledge of Opera
Yield and revenue management experience

If you wish to apply for the above position at The Burlington Hotel, please send your CV with a covering letter by email to nlawless@burlingtonhotel.ie

Casual F & B Assistants

The Burlington Hotel are currently recruiting for casual F & B Assistants in our Bar Department. This role is a casual position and therefore hours of work would be based on business needs.

The Candidate

Excellent customer service skills
Must have permission to work in Ireland on a full time basis

If you wish to apply for the above position at The Burlington Hotel, please send your CV with a covering letter by email to nlawless@burlingtonhotel.ie

Accommodation Supervisor - Variable Hours Contract

The Burlington Hotel now wish to recruit an experienced Accommodation Supervisory for a variable hours contract. Hours of work will be based on the needs of the business.

Reporting to the Accommodation Manager and Assistant Accommodation Manager the successful candidates duties will include:

Assisting in the running of the accommodation department
Ensuring cleanliness, maintenance and presentation of guest bedrooms are maintained at a high standard
Checking cleanliness of front and back of house public areas
Supervision and training of a team of Accommodation Assistants and Porters

Benefits:

Uniform
Meals on Duty
Car Parking
Group Discounts
Promotional opportunities

The candidate:

Previous accommodation supervisory experience
Previous training experience
Must have permission to work in Ireland on a full time basis

If you wish to apply for the above position at The Burlington Hotel, please send your CV with a covering letter by email to nlawless@burlingtonhotel.ie

Sales and Marketing Co-ordinator

The Burlington Hotel now wishes to recruit an experienced Sales and Marketing Co-ordinator for their sales team.

Reporting to the Director of Sales and Marketing, the Sales and Marketing Co-ordinator will be responsible for the following:

Ensuring all customer requests and enquiries are dealt with in an efficient and business like manner
Act as administrative support to the Director of Sales and Marketing
Handle incoming calls for the sales department
Maintenance of sales and marketing office filing system
Compilation of monthly sales reports and any adhoc reports as director by the Director of Sales and Marketing
Maintenance of all databases
Carry out mailing shots
Co-ordinate invitations for corporate hospitality events
Read and route any incoming email/mail to the office
Arrange and co-ordinate travel schedules and reservations
Market research
Conduct site inspections of the hotel and its facilities
Assist in marketing campaigns
Assist in managing marketing budget
Marketing research
Liaise with advertisement and design companies
Compilation of reports
Assist in the production of marketing collateral
Other duties as requested by management

The Candidate:

Previous experience (at least 2 years) as a Sales and Marketing Co-ordinator in a hotel or related industry
A sales and marketing qualification would be advantageous
Excellent administration skills and customer service skills
Attention to details, good organisation and time management skills is essential for this role
Must have permission to work in Ireland on a full time basis

Benefits:
Car parking
Meals on duty

If you wish to apply for the above position at The Burlington Hotel, please send your CV with a covering letter by email to nlawless@burlingtonhotel.ie